Healthcare Publications

Interview in Healthcare Financial Management Association Leadership magazine, Summer 2013,
Improving Efficiency Scores While Maintaining Quality
by Lola Butcher
http://www.hfma.org/Content.aspx?id=17510

OK Quality Award Winners Named (quoted in article), December 2012, Press Release
http://www.i2e.org/news/ok-quality-award-winners-named/

CPI Leads to Lower Costs and Better Patient Care, AMN Healthcare, July 2010 (quoted in article)
https://www.akronchildrens.org/cms/resource_library/files/5ab2eabb0c175f9c/amnhealthcare07_23_10.pdf

News Release on Appointment as Baldrige National Examiner, June 2010
http://integrisok.com/news/default.aspx?sid=1&nid=78
http://newsok.com/oklahoma-briefs-integris-official-named-to-board/article/3467188

Q & A; Susan Dragoo on Integris Health’s Quality Journey, Journal for Healthcare Quality, November/December 2008
http://www.nahq.org/uploads/08novdec.pdf

New Eyes blog on Lean Healthcare Exchange, October 2007 (author of blog)
http://www.leanhealthcareexchange.com/?p=81

Quest for Quality Prize, Hospitals and Health Networks, 2007 (quoted in article)
http://www.hhnmag.com/hhnmag/jsp/articledisplay.jsp?dcrpath=HHNMAG/Article/data/09SEP2007/0709HHN_FEA_Quest4Quality&domain=HHNMAG

Transparency and Returnship Take Quality to the Community, The Joint Commission Journal on Quality and Patient Safety, October 2007 (co-author, as Susan Penn)
Joint Commission Journal

True Patient Safety Begins at the Top, from The Physician Executive Magazine, September-October 2001 (co-author, as Susan Ketring)
WhiteKetring.TruePt Safety.PE

Travel/Adventure Publications:
Susan Dragoo Publications

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