Lean Healthcare and the Patient Experience

A great blog from Maureen Sullivan at Healthcare Performance Partners, and one all healthcare professionals need to read. While more and more healthcare organizations are adopting lean principles, even some of the leading organizations fail to see its critical and comprehensive connection with improving the customer’s experience.

http://www.leanhealthcareexchange.com/?p=5004&utm_source=newsletter&utm_medium=email&utm_content=Can%20You%20&utm_campaign=Keymail%20-%20patientexperience