Here’s my white paper outlining why the criteria of the Baldrige Performance Excellence Program are good for healthcare and how… Read more Why Baldrige is Good for Healthcare
If You Don’t Know Where You’re Going, Any Road Will Do
I recently served as “Academy Professor”for Oklahoma Quality Award Foundation’s webinar on Solving the Mystery of Measurement, “If You Don’t… Read more If You Don’t Know Where You’re Going, Any Road Will Do
Is There Waste in Health Care?
To many the answer is obvious: Yes! But here is a policy brief from Health Affairs that provides some data… Read more Is There Waste in Health Care?
Lean Thinking: The Rest of the Healthcare World Starts to Catch On
NPR is talking about lean healthcare and its increasing usage in hospitals. It reminds me that it was 10 years… Read more Lean Thinking: The Rest of the Healthcare World Starts to Catch On
Baldrige Program Impact in Oklahoma
Newly released data highlight benefits throughout the U.S. of the network of state and local Baldrige-based programs called the Alliance for… Read more Baldrige Program Impact in Oklahoma
Lean Healthcare and the Patient Experience
A great blog from Maureen Sullivan at Healthcare Performance Partners, and one all healthcare professionals need to read. While more… Read more Lean Healthcare and the Patient Experience
The Power of Intrinsic Motivation
Mark Graban talks about the power of intrinsic motivation in improving healthcare: https://www.linkedin.com/pulse/power-intrinsic-motivation-improving-healthcare-mark-graban?trk=hb_ntf_MEGAPHONE_ARTICLE_POST
No Mission, No Margin: How to Improve Performance and Efficiency at the Same Time
In the brave new world of value-based purchasing, quality is king. See Dr. Dave Munch’s sage advice for healthcare leaders… Read more No Mission, No Margin: How to Improve Performance and Efficiency at the Same Time
The State of the Open Door Policy
This post by Bill Kirkwood of Healthcare Performance Partners emphasizes the advantage of Leader Gemba Walks in building a transparent… Read more The State of the Open Door Policy
Oklahoma Quality Award 2014
Pleased to be a part of the INTEGRIS Health team that accepted the Oklahoma Quality Award from Governor May Fallin… Read more Oklahoma Quality Award 2014
